This Privacy Policy explains how Novalyft Solutions S.A.R.L collects, uses, and shares information when you use novalyftsolutions.com. By using the Site, you agree to this Policy.
1) Information We Collect
- Information you provide: name, email, phone, messages (e.g., forms).
- Usage data: pages viewed, actions, referrers, device, browser, approximate location from IP.
- Cookies & similar tech: operations, preferences, analytics.
2) How We Use Information
- Provide, maintain, and improve the Site and our services.
- Respond to inquiries and provide support.
- Analyze usage with Google Analytics 4 (via Google Tag Manager).
- Protect against fraud, abuse, and security risks.
- Comply with legal obligations and enforce our terms.
3) Cookies
We use necessary cookies (site functionality) and analytics cookies (performance). You can control cookies in your browser. Some features may not work without cookies.
4) Google Analytics (GA4) via GTM
We use GA4 (through GTM) to measure traffic. Google may collect or receive data via cookies and similar technologies. You can opt out via your browser settings and tools provided by Google.
5) Region-Specific Notes
- Lebanon (Law 81/2018): Fair, purpose-limited processing, reasonable security, and rights where applicable.
- EEA/UK (GDPR): Consent (non-essential cookies), contract, legitimate interests, and/or legal obligations; access/rectify/erase/restrict/object/portability rights.
6) Sharing of Information
- Service providers: hosting, analytics, security, support (under safeguards).
- Business transfers: merger, acquisition, or asset sale.
- Legal: to comply with laws, enforce terms, protect rights/safety.
7) Data Retention
We retain personal data as needed for the purposes described or as required by law. Analytics retention follows our GA4 settings.
8) Your Rights & Choices
Depending on your location, you may request access, correction, deletion, or restriction, object to processing, or withdraw consent for non-essential cookies at any time.
Contact: info@novalyftsolutions.com. We may need to verify your identity.
9) Children’s Privacy
The Site is not directed to children under 13 (or local age). If you believe a child provided data, contact us for deletion.
10) International Transfers
We may process/store data outside your country with appropriate safeguards where required.
11) Security
We use reasonable technical and organizational measures, but no method is 100% secure.
12) Changes
We may update this Policy. Changes are effective upon posting with the updated date.
13) Contact Us
Novalyft Solutions
Email: info@novalyftsolutions.com
Address: Broadway Center, 7th Floor, Hamra Street, Beirut, Lebanon